FAQs

HOW CAN WE HELP YOU?

FIND ANSWER TO COMMONLY ASKED QUESTIONS

How can I cancel my order?

When will I get my refund?

What is the estimated delivery time?

Can I return the product at a nearby store?

What should I do if I miss my delivery?

How can I use these points or vouchers to make purchase?

Help by Categories

ORDER AND PAYMENT

How do I know my order is confirmed?

How to check current status of my order?

Do you take orders on phonecalls

Do you deliver in my location?

ORDER TRACKING

How are the products delivered to me?

How can I track my order?

What is the estimated delivery time?

Would I receive all products in the order together?

REFUNDS, RETURNS & EXCHANGE

What is 15 days no questions asked policy?

How does the return process works?

When can I not return my product?

Can I return the product to the delivery person in case I don’t like it?

MISCELLANEOUS

Where can I redeem the e-Gift card?

What happens if the invoice amount exceeds the value of the e-Gift card?

What do I need to present at the time of billing?

Can I exchange the e-Gift card for cash, gift cards, or credit notes?