Terms And Conditions Of Use Of Website And Privacy Policy

PLEASE READ THESE TERMS AND CONDITIONS (“Terms Of USE”) CAREFULLY BEFORE USING Aditya Birla Fashion and Retail Limited’s WEBSITE. BY USING THIS WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF USE. THESE TERMS OF USE MAY BE AMENDED OR CHANGED BY US AT ANY TIME AT OUR DISCRETION. YOU AGREE THAT YOUR CONTINUED USE OF THIS WEBSITE AFTER ANY SUCH AMENDMENT OR CHANGE SHALL CONSTITUTE YOUR AGREEMENT TO ANY SUCH CHANGES.

Please note that these Terms of Use contain terms and conditions applicable to various brands available on this website. We request you to read those terms and conditions by clicking the links available herein. Your acceptance of these Terms of Use will be considered deemed acceptance of the terms and conditions applicable to various brands available on this website.

Privacy

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Aditya Birla Fashion and Retail Limited is absolutely committed to safeguarding your privacy. As outlined in our Privacy Policies , we keep the information of our customers in the strictest of confidence. If you are not familiar with these documents, we encourage you to read them. This is the best way for you to learn the details of how we at Aditya Birla Fashion and Retail Limited protect the information of our customers and the specific circumstances in which we can use and disclose the information of our customers.

This website is owned and operated by Aditya Birla Fashion and Retail Limited and Aditya Birla Fashion and Retail Limited has the right to change or discontinue any aspect or feature of this website including, without limitation, the content, hours of availability and equipment needed for access to or use of the website, at any time. Aditya Birla Fashion and Retail Limited has no obligation to update this site in a specific timeframe and, therefore, any information may be out of date. Any graphics, animations, video, sound, text, trademarks, or service marks, and/or other information presented at this site are the property of Aditya Birla Fashion and Retail Limited. Use of this information requires written permission from Aditya Birla Fashion and Retail Limited.

Aditya Birla Fashion and Retail Limited reserves right to monitor this website to determine compliance with these Terms of Use.

Any business associates of Aditya Birla Fashion and Retail Limited identified in this website are independent of Aditya Birla Fashion and Retail Limited. Such business associates are not joint venture partners or any other kind of partners of Aditya Birla Fashion and Retail Limited. No employee or representative of any business associate is under the control of Aditya Birla Fashion and Retail Limited.

 

The information and descriptions contained on this site are intended as general information and are not necessarily complete descriptions of all terms, exclusions and conditions applicable to the products and Services offered by Aditya Birla Fashion and Retail Limited.

In order to improve our Internet service to you, we will occasionally use a "cookie". A cookie is a small amount of data that our web server sends to your web browser when you visit certain parts of our site. We use cookies to assist our understanding of your interest in our Web Site and to store and maintain user preferences. A cookie is not a computer program and it cannot read data from your computer, perform any action on your data, or embed any commands in your computer. While cookies are used to identify repeat visitors to a website, they do not contain any personally identifying information about you, such as your name, e-mail address, user ID, or password.

Cookies cannot gather any personal information about you other than information you provide voluntarily, such as the information you enter if you choose to register on the site.

Most browser software lets you decide whether or not you want to allow cookies to be created. You can set your browser to notify you when a website sends a cookie to your computer. Most browsers also provide a way for you to remove cookies from your computer. If you tell your browser to deny cookies while you are visiting the website, visit will be terminated for your protection.

YOU EXPRESSLY AGREE THAT USE OF THIS WEBSITE IS AT YOUR SOLE RISK. NEITHER ADITYA BIRLA FASHION AND RETAIL LIMITED, ITS AFFILIATES NOR ANY OF ITS OR THEIR RESPECTIVE EMPLOYEES, AGENTS, THIRD PARTY CONTENT PROVIDERS, LICENSORS OR BUSINESS PARTNERS WARRANT THAT THIS SITE WILL BE UNINTERRUPTED OR ERROR FREE; NOR DO THEY MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY OBTAIN FROM USE OF THIS WEBSITE, OR AS TO THE ACCURACY OR LIABILITY OF ANY INFORMATION, SERVICE OR MERCHANDISE PROVIDED THROUGH THIS WEBSITE.
THIS WEBSITE IS PROVIDED ON AN AS-IS BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE, OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THOSE WARRANTIES THAT ARE IMPLIED BY AND INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION UNDER APPLICABLE LAW. ADDITIONALLY, THERE ARE NO WARRANTIES AS TO THE RESULTS OBTAINED FROM THE USE OF THIS WEBSITE.
THIS DISCLAIMER OF LIABILITY APPLIES TO ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INACCURACY, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF THIS WEBSITE WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR (INCLUDING STRICT LIABILITY), NEGLIGENCE OR UNDER ANY OTHER CAUSE OF ACTION. YOU SPECIFICALLY ACKNOWLEDGE THAT ADITYA BIRLA FASHION AND RETAIL LIMITED IS NOT LIABLE FOR THE DEFAMATORY OR OFFENSIVE OR ILLEGAL CONDUCT OF OTHER USERS OR THIRD PARTIES AND THAT THE RISK OF INJURY FROM THE FOREGOING RESTS ENTIRELY WITH YOU.
IN NO EVENT WILL ADITYA BIRLA FASHION AND RETAIL LIMITED, OR ANY PERSON OR ENTITY INVOLVED IN CREATING, PRODUCING OR DISTRIBUTING THIS SITE, OR THE CONTENT INCLUDED HEREIN, BE LIABLE IN CONTRACT, IN TORT (INCLUDING FOR ITS OWN NEGLIGENCE) OR UNDER ANY OTHER LEGAL THEORY (INCLUDING STRICT LIABILITY) FOR ANY DAMAGES INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, CONSEQUENTIAL OR SIMILAR DAMAGES, INCLUDING WITHOUT LIMITATION, LOST PROFITS OR REVENUES, LOSS OF USE OR SIMILAR ECONOMIC LOSS, ARISING OUT OF THE USE OF INABILITY TO USE THE WEBSITE. YOU HEREBY ACKNOWLEDGE THAT THE PROVISIONS OF THIS SECTION SHALL APPLY TO ALL USE OF AND CONTENT ON THIS SITE. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN NO EVENT SHALL ADITYA BIRLA FASHION AND RETAIL LIMITED TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES OR CAUSES OF ACTION, WHETHER IN CONTRACT TORT INCLUDING ITS OWN NEGLIGENCE OR UNDER ANY OTHER LEGAL THEORY INCLUDING STRICT LIABILITY, EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING THIS WEBSITE.

Any notices required or permitted hereunder may be given by personal delivery in writing or by mail at the below address:

Aditya Birla Fashion and Retail Limited, 
Divyashree 77 Town Center,
KH No: 118/110/1, Building 2,
Yemalur Post, Bengaluru – 560037.

At times, we may ask you for personal information while you are visiting our website. We ask for this information only to deliver materials that you have requested, to respond to a question you have asked, or to provide you with a product or service.

When you enter data into an online form on our website, the personal information you type is protected and securely transmitted to us through a method such as a Secure Sockets Layer (SSL). SSL is the standard method that websites use to protect visitors' information by coding or "encrypting" everything from credit card transactions to enrollment data.

All of the information that our customers provide to us through this website is subject to the protections outlined in our Privacy Policies.

Aditya Birla Fashion and Retail Limited takes the security of your information very seriously and has established security standards and procedures to prevent unauthorized access to customer information. We maintain physical, electronic and procedural safeguards to guard your information. All authorized personnel within our organization who deal with your information must abide by a confidentiality agreement. Aditya Birla Fashion and Retail Limited website, however, includes links to other sites and when you choose to visit those sites, we are not responsible for their privacy policies or how they treat user information. In addition, we may permit third parties to offer registration-based services through our site. We are not responsible for the actions and policy of these third parties and you should review the privacy policy of those parties before supplying personally identifiable information to them.

Everything on this website, including without limitation, all text, graphics, software, logos, icons and images, is the valuable intellectual property of Aditya Birla Fashion and Retail Limited, its subsidiary, associates and affiliates.

 

Aditya Birla Fashion and Retail Limited, its subsidiary, associates and affiliates, and all related logos (collectively the "ABFRL Trademarks") are trademarks or service marks of Aditya Birla Fashion and Retail Limited. Nothing on this website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of the ABFRL Trademarks displayed on this website, without our prior written permission in each instance. You may not use, copy, display, distribute, modify or reproduce any of the trademarks found on the website unless in accordance with prior written authorization by us. Aditya Birla Fashion and Retail Limited prohibits use of any of the ABFRL Trademarks as part of a link to or from any site unless establishment of such a link is approved in writing by us in advance. Any questions concerning any ABFRL Trademark, or whether any mark or logo is an ABFRL Trademark, should be referred to Aditya Birla Fashion and Retail Limited.

Customers who are not satisfied with our customer care response may write to happytohelp@abfrl.in or may write to the Grievance Officer for unresolved complaints relatedto any product or services available on this website. Customers should share the compliant number with the Grievance Officer while their grievance with the Grievance Officer.

For the name and contact details of the Grievance Officer, appointed in accordance with the Consumer Protection (E-Commerce) Rules, 2020, for each brand, please click the relevant link below pertaining to the brand you have a grievance about: 

Allen Solly

Name: Mr. Tushar Narware

Designation: E- Commerce Manager

E-mail: go.as@abfrl.adityabirla.com

American Eagle

Name: Mr. Vaibhav Annam

Designation: Head e- Commerce

E-mail: go.aeo@abfrl.adityabirla.com

Forever21

Name: Mr. Ashutosh Munjal

Designation: General Manager

Email: go.f21@abfrl.adityabirla.com

Louis Philippe

Name: Mr Sudip Maji

Designation: E- Commerce Manager

E-mail: go.lp@abfrl.adityabirla.com

Peter England

Name: Ms. Shipra Shukla

Designation: E- Commerce Manger

E-mail: go.pe@abfrl.adityabirla.com

Reebok

Name: Mr. Naresh Darapu

Designation: Head e- Commerce

E-mail: go.reebok@abfrl.adityabirla.com

Simon Carter

Name: Ms. Sheetal ARS

Designation: Senior Marketing Executive

Email: go.sc@abfrl.adityabirla.com

Van Heusen

Name: Ms. Chitra Malik

Designation: Head e- Commerce

E-mail: go.vh@abfrl.adityabirla.com

This site may contain links to other Internet sites ("Third Party Sites") that are not maintained by Aditya Birla Fashion and Retail Limited. These links are provided solely for your convenience, and you access them at your own risk. Aditya Birla Fashion and Retail Limited MAKES NO WARRANTIES OR REPRESENTATIONS ABOUT THE CONTENTS OF PRODUCTS, SERVICES OR INFORMATION OFFERED IN SUCH THIRD PARTY SITES. Consequently, Aditya Birla Fashion and Retail Limited is not and cannot be held responsible for the accuracy, copyright compliance, legality or decency of material contained in sites linked to this Aditya Birla Fashion and Retail Limited.

If any provision of these Terms of Use are deemed void, unlawful or otherwise unenforceable for any reason, that provision shall be severed from these Terms of Use and the remaining provisions of these Terms of Use shall remain in force.

These Terms of Use are governed by the laws of the India and only courts of Mumbai shall have the exclusive jurisdiction to try out any dispute in relation to these Terms of Use.

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